Dropz Backdrops Delivery and Shipping
- We offer Free Shipping on Australian orders to most locations.
- Free postage may not be offered for certain regional area's, if this affects you, please contact us first before placing the order to see if you are eligible for free shipping.
- Same day pick up - You can collect your parcel from us in VIC 3910 - simply choose the local pick up option in checkout and we will notify you when it is ready.
- Our backdrops are rolled up & posted in a mailing tube. We do not fold them.
- We freshly print each order onsite in our Melbourne studio which is why our turnaround times for pick up & delivery are super fast!
- The couriers that we use are: Startrack, Couriers Please, Allied Express, TNT
- Online tracking & transport insurance is included for all deliveries
- If you require a signature on delivery, please choose this option in checkout.
- If you are not home at the time of delivery & your parcel needs to be signed for, the courier will take the parcel back to their warehouse. A calling card will be left for you to arrange a re-delivery or you may be able to collect it from their depot
- If you do not require a signature on delivery, the courier will leave the parcel unattended at the address provided. Parcels left unattended are at your own risk and not covered by insurance in the event of theft
- The courier will NOT deliver to a PO BOX
Estimated delivery times
- Most orders are printed on the same day if the order is placed before 1pm & shipped via road courier on the next business day
- Delivery estimates are calculated from the day that the courier picks up the parcel from us.
- VIC & NSW: 1-2 business days
- QLD: 3-4 business days
- SA, WA, TAS: 5-7 business days
- Regional area's, and remote locations may take longer to arrive.
- You will receive tracking information via email once we have booked the courier
- We have an Express courier option in checkout at an additional cost
- By choosing this option, your order will arrive sooner than our standard service and we will prioritise the printing / shipping of your order.
- We recommend the express option for customers located in SA, WA, FNQ and regional area's
- The express option is not an overnight service , it is a faster service in which the parcel is usually transported by air rather than road.
We will not be held responsible for any transport delays. Once the parcel is collected from us we have no further control over it, therefore we are unable to guarantee delivery by a certain date
Please wait until you have received your order before booking in your photography session or event.
- If your delivery address is in a remote or regional area and the shipping cost or delivery time is extensive, we will contact you to discuss the options available as additional shipping costs may be incurred.
- Please contact us for a quote based on your location & what you would like to order
- Please provide your shipping address & the size/qty of backdrops you would like to order so that we can obtain a shipping quote for you.
At Dropz Backdrops, we design it, print it and post it. Just like that. We look forward to working with you!