Shipping

Dropz Backdrops Delivery and Shipping


  • The courier will NOT deliver to a PO BOX, PARCEL LOCKER, upstairs residential apartment, secure premises with a gated / fenced off entrance or closed gate, or a gated property where a dog can be seen or heard.

The courier must be able to stop out the front / in the driveway and walk up to the door.  Parcels may be left unattended if nobody is there to receive it.

  • Free Shipping on Australian orders to most metro locations only.
  • If you require delivery to a regional location that is not classed within a metro area, Tasmania, Far North QLD and other remote locations please contact us first before placing the order to see if you are eligible for free shipping / or request a quote.
  • Pick up - You can collect your parcel from us in Langwarrin VIC 3910. Simply choose the local pick up option in checkout and we will notify you when it is ready with the collection details. 
    • Same Day pick up may be available depending on how busy we are on the day - Please call first to confirm before placing the order and choose the Rush Order option in checkout.
    • Express Shipping
    • Please contact us via email for a quote if you require express post or delivery by a certain date. Please provide the delivery address, the size and qty of backdrops you are ordering and when you need them delivered by.
    • Our backdrops are rolled up & posted in a mailing tube. We do not fold them.
    • We freshly print each order onsite in our Melbourne studio which is why our turnaround times for pick up & delivery are super fast!
    • Orders are sent using a variety of local couriers based on the best option for your location.
      • If you are not home at the time of delivery & your parcel needs to be signed for, the courier will take the parcel back to their depot.  A calling card may be left for you, otherwise we will notify you to arrange a re-delivery or you may be able to collect it from their depot
        •  If you do not require a signature on delivery, the courier will leave the parcel unattended at the address provided. Parcels left unattended are at your own risk and not covered by insurance in the event of theft.

         

        Estimated delivery times

        • Rush Order - choose this option in checkout. Orders Under $500 that are placed before 2pm will be printed on the same business day or the next business day and standard courier booked on the following business day.
        • Standard orders are usually printed within 2-3 business days & then shipped via road courier. 
        • Delivery estimates are calculated from the next business day after the courier picks up the parcel from us.
        • VIC & NSW:     Estimated 1-2 business days in transit
        • QLD:                Estimated 3-4 business days in transit
        • SA, WA, TAS:  Estimated 5-7 business days  in transit
        • Regional area's, and remote locations may take longer to arrive.
        • You will receive tracking information via email once we have booked the courier.
        • If your delivery address is in a remote or regional area and the shipping cost or delivery time is extensive, we will contact you to discuss the courier quotes and options available as additional shipping costs will be incurred at your expense.

        ***** Orders placed on Public Holidays, Weekends, Victorian Primary School holidays, Xmas, Easter, etc may require a longer processing, print and dispatch time. 

         

          We will not be held responsible for any transport delays for standard orders using our free post service. Once the parcel is collected from us we have no further control over it, therefore we are unable to guarantee delivery by a certain date.

          Please wait until you have received your order before booking in your photography session or event. 

           

                  International Orders

                  • Please contact us for a quote based on your location & what you would like to order
                  • Please provide your shipping address & the size/qty of backdrops you would like to order so that we can obtain a shipping quote for you.

                  Return to our home page to see all that we offer and contact us if you have any questions.

                  At Dropz Backdrops, we design it, print it and post it. Just like that. We look forward to working with you!